Summary:
Blink is about the first two seconds of
looking--the decisive glance that knows in an instant.
Gladwell, the best-selling author of The Tipping Point,
campaigns for snap judgments and mind reading with a gift for
translating research into splendid storytelling. Building his
case with scenes from a marriage, heart attack triage, speed
dating, choking on the golf course, selling cars, and military
maneuvers, he persuades readers to think small and focus on the
meaning of ”thin slices” of behavior. The key is to
rely on our ”adaptive unconscious”--a 24/7 mental
valet--that provides us with instant and sophisticated
information to warn of danger, read a stranger, or react to a
new idea. Gladwell includes caveats about leaping to
conclusions: marketers can manipulate our first impressions,
high arousal moments make us ”mind blind,” focusing
on the wrong cue leaves us vulnerable to ”the Warren
Harding Effect” (i.e., voting for a handsome but hapless
president). In a provocative chapter that exposes the
”dark side of blink,” he illuminates the failure of
rapid cognition in the tragic stakeout and murder of Amadou
Diallo in the Bronx. He underlines studies about autism, facial
reading and cardio uptick to urge training that enhances
high-stakes decision-making. In this brilliant, cage-rattling
book, one can only wish for a thicker slice of Gladwell's ideas
about what Blink Camp might look like. --Barbara
Mackoff
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